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Hey, I am very serious about my approach, and hard core is what it takes. I watched the video, and you have done a great job on your presentation. If you don't mind I will send it off to two Yamaha dealerships I have worked with in the past, and add some comments on how poorly this is being handled. If I were you I would also send it to your dealer and tell them this issue is going to mushroom as a topic on the net! I have already sent it to a Wisconsin State official who has a great deal of influence on where and what the State of Wisconsin DNR purchases ATVs.
 

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I also think that a couple of the guys who have commented here can likely give you an idea what the issue is. I would offer my opinion, but I have less knowledge than many of them.
 

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Right on, thanks TRW. I'm a true believer in escalation of force, so I'll start with a friendly but stern call to Yamaha Corporate. If that fails to yield results, I will probably send them this video as evidence and hope that motivates them. Next step....hardcore.

I'm somewhat mechanically inclined, but I've never worked on or ripped apart a CVT before. So, I certainly appreciate everyone's advice and/or guidance.

Again, I fall back on the fact that I've never driven a CVT-equipped automatic quad, sled, or UTV that ever behaved like this.

And, the sad part is that Yamaha only has to wait 6-months (sorry excuse for a warranty).
 

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To bad your not closer to me. I'd rip threw your entire cvt and do a thorough inspection. I've done many Yamaha Cvts.
 

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Vincent, how serious would you guess this is? Also take your best guess on why Yamaha is hesitating on a fix. They say this is within the tolerance of acceptable. That is a very sloppy reply to the issue. If he wanted sloppy, that cost lots less in the form of cheap imported junk!
 

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Remember the poster is not talking to Yamaha but a dealer. I highly doubt that he has actually talked to a person at Yamaha but to Joe Blow at Who Knows Where Yamaha.

The dealers are independent of the manufacture.

Now however if you actually talk to a Yamaha factory rep that is different. Small dealers will blow everyone off just so that they don't have to deal with a problem. But in some cases it does sound like Yamaha the manufacture is blowing people off for the short term while they try to figure out where they went wrong such as in the excessive oil consumption problem.

I do however think that the Yamaha factory warranty is only 6 months, that is really backing your product.
 

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The Yamaha Company is fully in charge of who can buy and sell their products, and they need to understand that their dealers directly reflect the company. I sense that Yamaha hides behind the dealer, until there is sufficient public concern. So while the top people at Yamaha are not aware of this issue, they should be. With enough support of the people they will stand behind this problem, and the customer should not have to go begging for a fair warranty repair.
 

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Yamaha proved very hard to reach on my end concerning my 2016 . They actually never returned any correspondence.
 

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Welp, spoke with Yamaha customer service and they said they don't speak to customers about warranties. Customers' only options are to go through the middle man, Yamaha approved dealerships. So, I'm not able to speak to Yamaha at all about my issue. The only choice I have is to go back to the dealership. Mind you, this is the same dealership that, when they brought my ATV out to me after they put it together, it had the back wheels/tires on the front, and the front wheels/tires on the back. The foot brake was not adjusted correctly to the point where there was no rear brake, and the steering was quite obviously off (things I've fixed on my own).

TRW - since my options are depleted, and Yamaha refuses to work with me at all, I'm ready to do anything I can to show people what kind of sloppy engineering and assembly they can expect from Yamaha in addition to the warranty which is worth absolutely nothing.

I'm out of options - any suggestions appreciated.

P.S. my new dream job = Yamaha customer service rep. Answer phone, say one of two options: 1) we don't do that. 2) contact a local dealer. Easiest job in the world....
 

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Find another dealer and take it to them, then document what they find. Then see if Yamaha will reimburse you if you have to pay for it.

This may be your only recourse if you can't repair it yourself

Sent from my SM-J737V using Tapatalk
 

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I agree with trying another dealer. They aren’t all bad. I’m sure there is a dealer out there that would like your business. I have had pretty good luck with dealers in my area getting great service. Hopefully you have some more choices.
 

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I was just seeing similar stories on the Grizzly Central forums where guy’s having warranty work not covered by one dealer were covered by a another dealer. You just have bad dealer thats not standing behind their sale.
 

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Does your state have a Lemon Law? I guess I would go back to the dealer, and beg for help, talk with your salesman, talk with the store owner, and tell them this is unacceptable, and tell them you intend to do what you need to do, within the law to get this issue solved. You can show the video, and tell them that you have a friend (me that intends to call local and statewide radio programs about the issue you have. In the state of Wisconsin the purchase of Yamaha ATVs are on hold until this problem is researched further. I actually got a thank you for the heads up on this issue, I did show the video, and reiterated that Yamaha has indicated that this issue is within tolerance, but most don't do it, but when it does they wont fix it. You get me the name of your dealer, and any radio talk program (sports or open line discussion) and I will try to get in and tell your story. I will be nice and respectful, but clear that this is unacceptable. Also get me the name of a major Tennessee outdoor sporting event, there should be a way to make Yamaha take notice. I purchased an extended warranty, I am not sure it is any good.

I see there is a major dealer that sells three different machines, if that is your dealer, they do have online reviews, you might be able to post one, I don't know if it would stay up, but a threat of a review might be helpful. Try to post a reference to you Youtube video! Remember be nice at first, you need them to feel sympathy for you, if they sense hostility at this point, they might stick to the no service approach. There will be time for aggressive response later, my suggestions are after you beg to get the machine you bought in the first place, a Yamaha that works properly!

Here is something I found on the internet

The Tennessee Lemon Law covers drivers whose vehicles suffer a nonconformity or defect within the first year of ownership or during the express warranty period (whichever comes first) that can't be repaired after repeated attempts (normally four) by a manufacturer-authorized dealership.
 

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Thanks. I went to the dealer, drove a floor model Kodiak 450, smoooooth as butter. Mine is definitely jacked up. I dropped it off for warranty work, hopefully Yamaha fixes this transmission. Mine is brand new, been like this since I bought it a month ago.
Did you try to have them swap you for the one you took for a test drive?
 

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Hey, where are you? We are wondering what happened to your machine, wondering if we need to come down and bail you out or what!
 

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I got a call from my friend who oversees DNR purchases for the State of Wisconsin and asked how this ended up. I told him it was machine operator error, as I had no follow up info on it.

Very disappointing when someone leaves us in the dark!
 

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I got a call from my friend who oversees DNR purchases for the State of Wisconsin and asked how this ended up. I told him it was machine operator error, as I had no follow up info on it.



Very disappointing when someone leaves us in the dark!
Welcome to the world of vehicle forums

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Have some patience friends! I'm not the hit it and quit it type! For real though, been insanely busy with work, weddings, sickness, sick cat, you know.... (when it rains it pours).

Sorry to be getting back to you so late on this. I do have an update, but wanted to think clearly about how I would move forward.

Still nothing from Yamaha corporate, however, I filled out the dealer survey that was emailed to me and they ended up getting back to me. I was honest, didn't bash the dealer, but clearly stated what I was frustrated about. The head of service called me over the phone and wanted to make it right (at least in their books). I thoroughly and politely articulated my complaint about Yamaha not addressing the issue. He was also polite this entire time, although, he said his tech told him he could get the machine to repeat the error on command, or not have the error at all AND that the floor model did the same thing. In the politest way I could, I told him that was completely false on both counts. His next approach, and I appreciate this very much, was to get him, a Yamaha regional representative, and myself with the machine all together to give it an overview. But, he made it clear that he would have the tech explain to me that this is how they work (then why invite me down if that's all you intend to do? to satisfy the books?). At the same time, I was receiving multiple comments from others on the Youtubes that this was normal (what the tech and service counter employee both told me). Many people commented that this was the centrifugal clutch, though I believe it could be another shaft inside there (I'm no expert, obviously). So, after MUCH thought, I decided not to revisit the dealer. I don't want to drag the machine down there just for them to explain to me this is how it works and send me off. I'm still not super happy that I have to feather the throttle into motion every single time just to save the transmission from excessive engagement, but I'll live with it. I've adjusted my driving style to worse machines. I'm not mad, sad, or ticked and I realize I'm choosing this path, so I must deal with the consequences. In the end, I think (hope?) it'll be fine over the long term, it's just a big pill to swallow after spending that kind of cash.

So, onward and upward. I'll just try to be happy with it.

I cannot say how much I appreciate everyone's eagerness to help me. It truly meant a lot. Not everybody has vast experience with transmissions, Yamaha corporate, dealerships, etc, so tapping into this network and not getting bullied out has been refreshing.

I've made an "overview" video of the 450 discussing my likes, dislikes, etc with the intention of informing others about this great little quad. I'll post that and many other related videos on this site so hopefully other folks can make more informed decisions in the future.

Thank you again everyone for the help - I certainly came out of this smarter ( i think...) and I fully intend to pay it back however I can.

***Any way we can setup a 450 page? I feel bad posting all this 450 stuff in the 700 section....****
 
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